Cookie Policy

Cookie Policy

The following information about our Cookie Policy reflects BIOTASMART's commitment, as data controller, to use cookies and similar technologies guaranteeing the right to privacy of each of the users of our services. In this document we explain how we use cookies and similar technologies during the use of our services:

1. DESCRIPTION OF COOKIES

A “Cookie” is a small text file that a website stores in the user's browser, facilitating navigation through a web page and is essential for the operation of the Internet.

Cookies are used, for example, to remember users' preferences on the website: language, browser used; to analyse user habits and behaviour in order to improve the services offered, or to adapt the content of a website to the visitor's preferences.

2. WHAT TYPE OF COOKIES DO WE USE?

ACCORDING TO THE ENTITY THAT MANAGES IT

  • Own cookies: These are cookies that are sent to your computer from our own computers or domains and from which we provide the service you request.
  • Third-party cookies: These are sent to your computer from a computer or domain that is not managed by us, but by another collaborating entity. For example, those used by social networks or by external content.

ACCORDING TO THE PERIOD OF TIME THEY REMAIN ACTIVE

  • Session cookies: These are temporary cookies that remain in the cookie file of your browser until you leave the website, so that none of them are recorded on your computer's hard drive. The information obtained through these cookies is used to analyse traffic patterns on the website. In the long run, this allows us to provide a better experience to improve the content and make it easier to use.
  • Persistent cookies: These are stored on your hard drive and our website reads them every time you make a new visit. A permanent cookie has a specific expiration date. The cookie will stop working after that date. We generally use these cookies to facilitate purchasing and registration services.

ACCORDING TO ITS PURPOSE

  • Strictly necessary: ​​These cookies are necessary to facilitate proper navigation through our website and ensure that the content is loaded efficiently, allowing the correct use of the different options or services that exist on it, such as making the purchase process or controlling fraud linked to the security of the service. Analytical and aggregate cookies are included to count site traffic and pages visited.
  • Analytics and optimization: These cookies are our own or from third parties and allow us to optimize your experience on the website by evaluating its performance and improving it by adding new features.
  • Personalization: These cookies allow us to save user preference information to improve the quality of our services and to offer a better experience through recommended products. Some may be multi-device.
  • Behavioral advertising: These cookies are used to store information about user behavior obtained through continuous observation. Thanks to them, we can learn about browsing habits on the website and show advertising related to your browsing profile.

Below we describe the type of cookies we use and their purposes. You can find more information about each of the cookies, as well as their duration, in the following list:

3. LEGAL BASIS FOR THE USE OF COOKIES

The legitimacy for the use of strictly functional cookies is given because the treatment is necessary for the fulfillment of a legal obligation in accordance with Law 34/2002 Law on Information Society Services and Electronic Commerce.

The legitimacy for the use of cookies for analytical purposes of optimizing the personalization of behavioral advertising and assessment is based on the consent requested, in accordance with Article 6.1.a) of Regulation (EU) 2017/679.

4. INFORMATION RETENTION PERIOD

We will retain the information for as long as it is necessary to provide the requested service, until you state your objection or until you revoke your consent. In these cases, the information will be duly blocked and we will not be able to use it for as long as it is necessary to exercise or defend legal or contractual claims. After this period of time, your data will be permanently deleted.

In cases where we collect data automatically through cookies, please note that some may be installed for years. However, you can limit their use over time by deleting them from your browsers or devices.

5. WAYS TO BLOCK AND LIMIT THE USE OF COOKIES:

It is important to note that these technologies are not intrusive, since all the information obtained through cookies is completely anonymous, and in no case can it be associated with a specific, identified user. This information allows us to adapt and improve our services to the interests of users. However, users have the option of preventing the generation of cookies by selecting the corresponding option in their browser program. Users are advised that if they disable the use of cookies, navigation may be slower than usual.

Specifically, all browsers allow you to make changes that allow you to disable the configuration of cookies. These settings are located in the “options” or “preferences” menu of your browser. Below we show you, using links, how to disable cookies by following the instructions of the most commonly used browsers:

However, if you wish to block Google's analytical cookies, you can install a browser add-on by following the instructions provided in the following link: https://tools.google.com/dlpage/gaoptout .

You can also change the settings for the consent given:

6. MORE INFORMATION

For more information about data processing, we recommend visiting our privacy policy. In addition, any user who has any questions about these technologies can send us an email to info@biotasmart.com

01

BUY YOUR KIT

At BiotaSmart we identify the root of your digestive problems and offer you personalized dietary recommendations.

02

RECEIVE YOUR KIT

You will receive the kit at the address you have provided within 24-48 hours. We will take care of the shipping and collection.

03

IN THE LABORATORY

Your samples arrive at the laboratory where professionals analyze them and, using science and technology, we obtain the information to personalize your nutritional recommendations.

The estimated time from when we receive your sample is 3-4 weeks.

04

RECEIVE YOUR PERSONALIZED REPORT AND RECOMMENDATIONS

Use this text to share information about your brand with your customers. Describe a product, share announcements, or welcome customers to your store.

05

CONSULT WITH OUR PROFESSIONALS

At Biotasmart we give you the possibility to consult your questions and comments with our professionals digitally. You can request an appointment with them from our store

06

CHECK YOUR EVOLUTION

We recommend repeating the test every 4 months to see how the health of your microbiota has evolved and if there is a stabilized balance between your millions of microorganisms!

01

BUY YOUR KIT

At BiotaSmart we identify the root of your digestive problems and offer you personalized dietary recommendations.

02

RECEIVE YOUR KIT

You will receive the kit at the address you have provided within 24-48 hours. We will take care of the shipping and collection.

03

IN THE LABORATORY

Your samples arrive at the laboratory where professionals analyze them and, using science and technology, we obtain the information to personalize your nutritional recommendations.

The estimated time from when we receive your sample is 3-4 weeks.

04

RECEIVE YOUR PERSONALIZED REPORT AND RECOMMENDATIONS

Use this text to share information about your brand with your customers. Describe a product, share announcements, or welcome customers to your store.

05

CONSULT WITH OUR PROFESSIONALS

At Biotasmart we give you the possibility to consult your questions and comments with our professionals digitally. You can request an appointment with them from our store

06

CHECK YOUR EVOLUTION

We recommend repeating the test every 4 months to see how the health of your microbiota has evolved and if there is a stabilized balance between your millions of microorganisms!

Customer Reviews

Sandra G.

Swelling

After every meal I would feel bloated and I didn't understand why. I was frustrated and trying to find something that would work for me.

Biotasmart was definitely the solution! Now I know what I should eat and what I shouldn't.

Maria E.

With menopause I began to notice that my body was not responding the same and I couldn't find a professional that suited me. I read that the microbiota is related to the phases of a woman's life and I decided to try the Biotasmart test. I am very happy because now I know myself better and I am enjoying this new stage.

Thomas A.

I had been more tired than usual for a while and had migraines, I thought it was due to stress and neglect of my diet. I took the test for my wife and with the recommendations I began to feel better soon, I recommend it.